Frequently Asked Questions

Clear answers for Canadian trades, consultants, entrepreneurs, and freelancers. No jargon, just the facts.

A smiling man at a modern desk reads answers on his laptop, with teal question-mark icons floating around, illustrating GoGoInvoice’s helpful FAQ support.

Payment Methods & Payouts

What payment methods can my customers use?

GoGoInvoice accepts all major credit and debit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, Android Pay. All funds are settled in CAD or USD, deposited directly into your Canadian bank account.

What are your payment processing fees?

We charge a simple 2.5% + $0.10 per transaction. That’s it. No monthly fees, no surprise charges, and no 21-day holds on your money.

How fast do I get paid?

Get your money fast, next business day, directly into your Canadian bank account.

No 21-day holds, no “instant payout” surcharges.

Do I need a US bank account?

No! GoGoInvoice is 100% Canadian. You only need a Canadian bank account.

Pricing & Fees

What are your payment processing fees?

Just 2.5% + $0.10 per card transaction. No monthly fees, no surprise surcharges, and no long holds. Most users save 30%+ vs Stripe, Square, PayPal, or QuickBooks.

Is invoicing really free forever?

Yes! There’s no cost to send invoices or use GoGoInvoice. Only pay when you accept a card payment.

Can I pass card fees to my customers?

Yes. GoGoInvoice supports compliant surcharge options, so you can choose to pass fees along if you want.

Will my fees ever change?

No. Our flat 2.5% + $0.10 per card payment is locked in. No random rate hikes, no “gotcha” increases.

Security & Data Protection

Who processes  payments?

Payments are processed by Clover, a PCI DSS-compliant Canadian provider trusted by global payment brands. Your money & customer info are always protected.

Is GoGo secure?

Yes! There’s no cost to send invoices or use GoGoInvoice. Only pay when you accept a card payment.

How does GoGo protect against fraud?

We use industry-standard fraud monitoring, encrypted storage, and compliance with Canadian privacy laws to keep your business safe.

Can I see my transaction history?

Yes. You have access Clover's full suite of reporting features, searchable transaction history, downloadable records and QuickBooks integration.

Invoicing & Features

How easy is it to create an invoice?

Send your first invoice in under a minute on your phone, tablet, or laptop. Add your logo, colors, notes, and attachments with ease.

Can I set up recurring billing or reminders?

Yes! Automate recurring invoices, retainers, and payment reminders for ongoing clients.

Can I use GoGoInvoice for my team?

Yes! Add team members or collaborators as your business grows.

What if my client doesn’t pay on time?

GoGoInvoice automatically sends late payment reminders and lets you track overdue invoices, so you stay on top of your cash flow.

Support & Customer Care

Is support really Canadian?

Yes! Our team is based in Canada. You’ll always speak to a real person who understands your business.

How do I get support?

Contact us at support@gogoinvoice.com, live chat, or see our growing Knowledge Base (coming soon).

What are your support hours?

We are available 24/7 via email, phone & Live Chat. We respond quickly to every request.

Is bilingual support available?

Yes. We offer support in both English and French for all Canadian users.

How Much Can You Save?

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Ready to keep more of every dollar?

Transparent pricing & no surprises.

Free invoices customized for your needs

100% Canadian support